Ready to start coaching?

Your Coach, Melanie Polkosky, agrees to:

• Act with a high level of professionalism, integrity and honesty.

• Be an objective, non-judgmental thinking partner and 100% advice free when coaching.

• Focus entirely on assisting you to define and achieve your goals.

• Honor our conversations with total confidentiality.

• Provide my professional integrity and expertise to assist you in drawing out the resources within you that are untapped.

• Hold you accountable for follow through with your commitments to yourself.

• Support you as you move forward in the areas important to you, knowing every challenge is an opportunity to empower and build on your self-understanding, meaning and creative work.

• Abide by the International Coaching Federation’s Code of Ethics.

• Follow the laws of the state of Tennessee and the greater United States.

You, as a coaching Client, agree to:

• Arrive to sessions on time and fully focused without distraction for the duration of our time together.

• Be open and courageous in discovering blindspots, beliefs or patterns that, as your Coach, I might notice are blocking you from achieving your goals.

• Be willing to explore underlying stories that may be keeping you stuck.

• Bring a high degree of integrity and honesty to the coaching session.

• Allow yourself to be open to new possibilities, varied ideas and unique ways of finding solutions.

• Be 100% responsible, accountable and committed to creating the results you want and follow through with what you declare in our sessions.

• Be forthright in providing feedback to me about what you need from coaching to create forward movement and a sense of success.

A coaching cycle is generally considered to be 12 sessions, usually occurring within 3 to 6 months. However, it may be extended as needed by agreement between Client and Coach. And, it may be ended at any time Client and Coach agree goals have been met or with 7 days’ notice.

• Each session will be 50 minutes in duration.

• I prefer audio-only (phone call) for sessions, since research suggests that it allows for deeper listening. Zoom or Google Hangout sessions are also available by request.

• At the scheduled session time, please call me at 901-651-7485 (or as otherwise agreed).

• All our interactions will remain strictly confidential: no information about you, our coaching relationship or our sessions will be disclosed without prior written consent.

• I’ll email a coaching follow-up, usually within 24-48 hours after a session, with a summary and any additional questions for you to ponder, action items (homework) we’ve mutually agreed would be beneficial and/or takeaways you’d like to keep from the session.

• You should be aware that legal confidentiality does not apply in criminal or delinquency proceedings, or with intent to harm oneself or another human being, suspected child abuse, a court order or other health situations.

• For my own coaching certifications, I will need to supply your name, contact information and number of hours coached to the International Coaching Federation so these hours are recorded toward my next certification level. No information about the session itself will be disclosed.

I offer a "Client Choice" policy in regard to my fee, meaning that you will determine a fair, reasonable and affordable cost for my coaching services. Please reach out with additional questions.

• Please email me at melanie@melaniepolkosky.com to schedule a session, or you may request next appointment scheduling at the end of any coaching session.

• The agreed-to coaching fee will be invoiced following each session and may be paid online with a credit card.

• I offer two assessment tools, including the EQi 2.0 and Energy Leadership Index, for a separate fee that are not included in the regular coaching fee. These may be requested for a discounted fee during the coaching relationship.

• Please provide 24 hour notice to cancel or reschedule a session. Please text me at 901-651-7485 for cancellation and/or rescheduling.

• If notice is given in less than 24 hours, the session is forfeit and will be charged, except in the case of unexpected emergencies or illness.

• The Coach will give 24 hour notice for unexpected changes in the schedule, except in the case of unforeseen emergencies.

• Late arrival to a session will require that the session is shortened accordingly.

• Should there be any concerns that the Coach and Client are unable to resolve, both parties agree to the use of mediation to resolve these issues.

• If you wish to discontinue coaching or end our coaching relationship, please let me know via email. Should you have concerns about your progress toward your goals or my approach as a coach, please provide me with this feedback and give me the opportunity to make it right - I want you to be delighted with the value you receive from coaching!