Hey! Melanie here

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I’m a social-cognitive psychologist who designs with words.

Words are magical. Words – linguistics and social interaction – have been the focus of a career that has found me as a teacher, writer, therapist, conversational interface designer, researcher, and professional coach. I’ve designed an eclectic career that seems unlikely at best, bizarre at worst, or just plain lucky.

The throughline is this: I’m endlessly fascinated by simple, ordinary, everyday conversation. So, I’ve spent a career gathering as much knowledge and skill as possible in communicating with purpose. I’m a case study in following your inspiration, wherever it leads.

Learn more about me


2014 – Present

UX Freelance, Writer & Professional Coach
“I want to follow my muse.”

2018 – 2020

Senior VP at Irish startup, UX Researcher/Writer & Coach
“I want to nurture the next generation.”

2002 – 2014

IBM UX Consultant
“I design machines that talk.”

1999 – 2002

Graduate School
“I study linguistics, cognition and social interaction.”

1993 – 1999

Speech-Language Pathologist
“I help people communicate better.”

1988 – 1992

High School Teacher
“I love linguistics. I’ll teach teenagers to write.”

Learn more on LinkedIn

Articles, Talks & Interviews

Where you can find me